Privacy Policy
Last updated: January 2025
1. Information We Collect
Information You Provide
We collect information you provide when you:
- Schedule a consultation through Calendly
- Contact us via email or our website
- Apply for the RetailReach pilot program
- Provide business information during onboarding
This information may include:
- Name, job title, and company name
- Business email address and phone number
- Company website and basic business information
- Product and retail expansion goals
Automatically Collected Information
We may collect certain technical information automatically, including:
- IP address and browser type
- Device and operating system information
- Referring websites and pages visited
- Time and date of access
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and consultation requests
- Evaluate eligibility for pilot programs
- Provide and improve our services
- Communicate about our offerings
- Analyze website usage and improve user experience
- Comply with legal obligations
3. Third-Party Services
Calendly
We use Calendly for appointment scheduling. When you schedule through Calendly:
- Calendly collects your name, email address, and any information you provide
- Calendly's privacy policy applies to their data practices
- We receive the information you provide for consultation scheduling
Please review Calendly's privacy policy at: calendly.com/privacy
YouTube
We embed YouTube videos on our website. YouTube may collect cookies and usage data. YouTube's privacy policy applies when you interact with embedded content.
Analytics (If Enabled)
We may use analytics services to understand website usage. These services may collect information about your browsing behavior across sessions.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist our operations (e.g., Calendly)
- Business partners with your consent
- Legal authorities when required by law
- Protected parties to prevent fraud or protect rights
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Privacy Rights
United States Residents
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Opt-out of certain data processing
- Data portability (where applicable)
To exercise these rights, contact us at the address below.
Canadian Residents
Canadian residents may have rights under PIPEDA and similar privacy laws. We process personal information in Canada with appropriate safeguards.
8. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date.
11. Contact Information
For questions about this privacy policy or your privacy rights, contact us at:
- Email: hello@retailreachai.com
- Website: retailreachai.com
12. Legal Disclaimer
This privacy policy is for informational purposes only and does not constitute legal advice. We make no representations about the completeness or accuracy of the information in this policy. Please consult with qualified legal counsel for advice on your specific situation.