Apply for the 7-Day Pilot Apply for Pilot

Accessibility Statement

Last updated: January 2025

Our Commitment

RetailReach is committed to ensuring digital accessibility for all users, including those with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Target Standard

We aim to conform to Level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.2, where reasonably achievable.

Accessibility Features

Navigation and Screen Readers

  • Skip-to-content links for keyboard users
  • Semantic HTML structure and landmarks
  • Logical heading hierarchy and navigation order
  • ARIA labels and roles where appropriate
  • Keyboard-accessible all interactive elements

Visual Design

  • Sufficient color contrast for text and interactive elements
  • Text that can be resized up to 200% without breaking layout
  • No reliance on color alone to convey information
  • Visible focus indicators for keyboard navigation

Interactive Components

  • Accessible form controls with proper labels
  • Accessible accordions and carousels
  • Touch targets of at least 44x44 pixels for mobile
  • Error identification and clear instructions

Media

  • Captions or transcripts for video content
  • Descriptive alt text for images
  • No auto-playing content without user control

Ongoing Efforts

We regularly review our website for accessibility compliance and work to address identified issues. We test with:

  • Automated accessibility testing tools
  • Keyboard navigation testing
  • Screen reader testing (when possible)
  • User feedback and reports

Third-Party Content

Our website includes third-party content and services (Calendly, YouTube). While we strive to choose accessible partners, we cannot control the accessibility of third-party services. Please report accessibility issues with third-party content to us, and we will work to address them.

Known Limitations

We are aware of some limitations and are working to address them:

  • Some video content may lack full transcripts
  • Third-party tools may have accessibility limitations
  • Some legacy content may not meet current standards

Accessibility Assistive Technology

Our website is designed to work with common assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Screen magnifiers
  • Speech recognition software
  • Alternative input devices

Feedback and Support

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: hello@retailreachai.com
  • Website: retailreachai.com

We will make reasonable efforts to address accessibility issues and provide alternative access to information.

Regular Review

This accessibility statement will be reviewed and updated periodically. Last reviewed: January 2025

Legal Disclaimer

This accessibility statement is for informational purposes only and does not constitute legal advice. Accessibility standards and regulations may vary by jurisdiction. Please consult with qualified legal counsel for compliance requirements in your specific situation.