Trial Terms

1. Agreement Overview

These Trial Terms govern your participation in the RetailReach 10-Day Retailer Expansion Pilot (the "Trial"). By participating in the Trial, you agree to these terms.

2. Trial Fee and Duration

The Trial requires a one-time payment of $750 USD. The Trial consists of a 10-calendar-day managed retailer outreach campaign beginning after onboarding completion.

3. Trial Services

During the Trial, RetailReach will:

• Define your retailer ideal customer profile (ICP)
• Research and identify relevant retailers and buyers
• Execute managed outreach and follow-up campaigns
• Qualify responses and identify sample requests
• Deliver written sample requests with retailer details
• Provide campaign reporting

4. Client Responsibilities

As the Trial participant, you agree to:

• Provide accurate business and targeting information
• Complete onboarding in good faith
• Ship product samples to qualified retailers
• Follow up on sample requests appropriately
• Fulfill any resulting orders professionally
• Provide feedback for campaign optimization

5. Qualified Sample Request Definition

A "qualified sample request" is a written request from a retailer that includes all of the following:

• A retailer matching your agreed targeting criteria
• A written request for product samples
• Name of a point of contact
• Phone number
• Shipping address

Generic positive replies, catalog requests, introductions, vague interest, or requests for more information do not qualify as sample requests unless they explicitly meet the above criteria.

6. Refund Policy

If fewer than 5 qualified sample requests are delivered during the 10 calendar days, the $750 trial payment is fully refundable. To request a refund, contact hello@retailreach.com within 14 days after Trial completion.

7. Service Credit

If you continue into the fully managed RetailReach service after the Trial, your $750 trial payment will be credited toward the managed service fees.

8. No Guarantees

RetailReach does not guarantee:

• Purchase orders or guaranteed revenue
• That sample requests will convert to orders
• Specific retailer responses or placements
• That Trial results will continue in ongoing service

Converting sample requests into orders depends on product quality, pricing, fulfillment, sales follow-up, and other factors outside RetailReach's control.

9. Campaign Exclusions

RetailReach reserves the right to exclude or modify campaigns for:

• Products that do not meet qualification criteria
• Inappropriate or misleading targeting
• Unethical or illegal business practices
• Violations of these terms or good faith cooperation

10. Post-Trial Continuation

After Trial completion, you may:

• Continue into the fully managed service (with $750 credit)
• Conclude participation with all generated opportunities

Continuation requires separate agreement and is not automatic.

11. Data and Results

All retailer opportunities generated during the Trial belong to you. RetailReach retains the right to use anonymized data for internal analytics and case studies.

12. Client Cooperation

Both parties agree to cooperate in good faith throughout the Trial. RetailReach's obligations depend on timely client responses, accurate information, and appropriate follow-through.

13. Governing Law and Dispute Resolution

[Governing law and dispute resolution provisions to be determined by legal counsel based on RetailReach's jurisdiction of operation]

14. Termination

RetailReach may terminate the Trial for:

• Material breach of these terms
• Lack of good faith cooperation
• Inappropriate targeting or messaging
• Other reasonable cause

15. Entire Agreement

These terms, together with the Website Terms and Privacy Policy, constitute the entire agreement regarding the Trial.

16. Contact Information

For questions about these terms, contact us at: hello@retailreach.com

17. Legal Disclaimer

This document is for informational purposes only and does not constitute legal advice or create any binding obligations until reviewed and executed by qualified legal counsel. Please consult with qualified legal counsel for advice on your specific situation.